Privacy Policy

1. Introduction Walker Global is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you: • Visit our website • Submit an enquiry • Engage our services • Participate in training or assessment services Walker Global acts as a Data Controller for the purposes of UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect We may collect and process the following types of personal data: a) Contact Information • Name • Email address • Telephone number • Organisation name • Job title b) Enquiry Information • Information submitted via website forms • Details relating to your service enquiry c) Service-Related Data Where services are delivered, we may process: • Attendance records • Training participation data • Assessment results • Psychometric profiling data • Organisational information relevant to engagement d) Special Category Data For certain services (e.g., mental health programmes or psychometric profiling), we may process limited health-related or psychological information. This is handled with enhanced safeguards and only where necessary for the delivery of professional services.

3. How We Use Your Information We use personal data to: • Respond to enquiries • Deliver contracted services • Administer training and certification • Provide assessment reports • Improve our services • Comply with legal and regulatory obligations We will not sell, rent, or trade your personal information.

4. Lawful Basis for Processing We process personal data under the following lawful bases: • Contractual necessity (to deliver agreed services) • Legitimate interests (to respond to enquiries and operate our business) • Legal obligation (where required by law) • Explicit consent (for special category data, where required) Where consent is relied upon, it may be withdrawn at any time.

5. Data Sharing We do not share personal data with third parties except: • Where required by law • With accredited bodies for certification purposes (e.g., MHFA accreditation, where applicable) • With professional service providers who support website hosting or secure data storage All third-party providers are required to process data securely and lawfully.

6. Data Security Walker Global takes appropriate technical and organisational measures to protect personal data, including: •Secure data storage • Access controls • Confidential handling of assessment materials • Encrypted communication where appropriate While no system is completely secure, reasonable safeguards are in place to prevent unauthorised access, loss, or misuse.

7. Data Retention Personal data is retained only for as long as necessary to: •Fulfil the purpose for which it was collected • Meet contractual obligations • Satisfy legal or regulatory requirements Assessment and training records may be retained for professional and compliance purposes.

8. Your Rights Under UK GDPR, you have the right to: • Access your personal data • Request correction of inaccurate information • Request erasure (in certain circumstances) • Restrict or object to processing • Request data portability • Withdraw consent (where applicable) • Lodge a complaint with the Information Commissioner’s Office (ICO) Requests can be made using the contact details below.

9. Website Analytics & Cookies The website may use basic analytics tools to understand visitor behaviour and improve functionality. These tools may collect anonymised usage data. Further details are provided in our Cookie Policy. 10. Contact Details If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

alan@walkerglobal.com